Terms of Service

These Terms of Service govern your use of zuvarello.shop and your purchases from Zuvarello, a brand operated by PROGRESSIVE PROSPECTUS LIMITED, registered at 17A Electric Lane, London, England, SW9 8LA, United Kingdom. By browsing this site or placing an order, you agree to the terms described below. We encourage you to read them carefully before completing a purchase.

Who We Are and How This Site Works

Zuvarello sells directly to customers in the United States and Europe. Our online storefront is hosted on the Shopify platform, which provides the underlying technology for browsing, checkout, and order management. Shopify is not the seller of our products and is not responsible for fulfilling your order. All commercial obligations described here belong to PROGRESSIVE PROSPECTUS LIMITED.

We aim to keep product descriptions, images, and prices as accurate as possible. However, screen calibration, lighting during photography, and device differences may cause colours or textures to appear slightly different in person. If you notice a material discrepancy between what you ordered and what you received, please contact us and we will work with you to resolve it.

Prices, Currency, and Taxes

Prices displayed on zuvarello.shop are shown in the currency indicated at the point of display. Any applicable taxes, duties, or fees are calculated and presented during checkout before you confirm payment. We reserve the right to correct obvious typographical or pricing errors. If an error affects an order you have already placed, we will contact you before shipping and give you the option to proceed at the corrected price or cancel without charge.

Placing and Accepting Orders

When you submit an order, you receive an automated confirmation email acknowledging that we have received it. This confirmation is not yet a contract. Your order becomes a binding contract when we ship the items or send a separate acceptance notice, whichever comes first.

We may decline or cancel an order if the product is unavailable, if payment cannot be authorised, if the shipping address cannot be verified, or if we suspect fraudulent activity. In any such case, we will notify you and refund any amount already charged.

Payment

You agree to provide accurate billing information and to authorise the payment method you select at checkout. We do not store full card numbers or security codes on our servers. Payment processing is handled through secure third-party services integrated with our Shopify storefront. If a payment fails or is reversed, we may contact you to resolve the issue before proceeding with fulfilment.

Shipping and Delivery

Delivery timelines, shipping zones, and carrier options are described in our Shipping and Delivery information available on this site. Estimated delivery dates are good-faith projections and not guarantees. If a package is lost or damaged in transit, please reach out to us so we can investigate and arrange a resolution.

Returns and Refunds

Our return and refund conditions are set out in the Returns and Refunds policy on this site. Nothing in these Terms of Service limits or overrides statutory consumer rights that cannot be excluded by contract under the laws applicable to your purchase.

Using the Site Responsibly

You agree not to use zuvarello.shop for any unlawful purpose, to attempt unauthorised access to our systems, to interfere with site security, or to submit fraudulent orders. You may not scrape, copy, or redistribute our product content, images, or site design for commercial purposes without our permission.

These restrictions do not limit your right to leave honest reviews, file complaints with consumer authorities, or exercise legally protected remedies.

Intellectual Property

The Zuvarello name, logo, original site content, and design elements belong to PROGRESSIVE PROSPECTUS LIMITED. Third-party product brands, imagery supplied by manufacturers, and Shopify theme assets remain the property of their respective owners.

Site Availability

We strive to keep zuvarello.shop available, but it may be temporarily interrupted for maintenance, technical issues, or events beyond our reasonable control. We do not guarantee uninterrupted access.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements. The version published on this page is the one in effect at the time you place an order. We will not apply new terms retroactively to orders already confirmed.

Questions or Concerns

If you have any questions about these terms, your order, or anything else related to your experience with Zuvarello, please contact us at xasan@zuvarello.shop or visit zuvarello.shop.